General Tips & Programs

  1. 911 Emergency Number
  2. Block Watch
  3. Security Surveys
  4. Operation Identification
  5. Residential Security Cameras

The Fox Point Police Department encourages everyone who lives and works in the village to make effective use of the 9-1-1 Communication System.   An emergency is any serious situation where a law enforcement officer, fire fighter, or emergency medical services are needed right away. If you are unsure of whether your situation is an emergency, go ahead and call 9-1-1. The 9-1-1 call taker can determine if you need emergency assistance and can route you to the correct location.

Follow these guidelines:

IF YOU DO CALL 9-1-1, EVEN BY MISTAKE, DO NOT HANG UP THE PHONE.

9-1-1 call takers are trained to get the most important information as quickly as possible to get help on the way to an emergency situation. In an emergency situation, allow the call taker to ask you all the questions they need in order to get help there in the timeliest manner before you hang up or leave the phone. If you happen to call by accident, stay on the line until you can tell the call taker that you called by accident and there is no emergency.

WHEN CALLING 9-1-1 DO YOUR BEST TO STAY CALM AND ANSWER ALL QUESTIONS.

Staying calm can be one of the most difficult, yet most important, things you do when calling 9-1-1. It is very important that you stay as calm as possible and answer all the questions the 9-1-1 call taker asks. The questions 9-1-1 call takers ask, no matter how relevant they seem, are important in helping get the first responders to you as fast as possible.

KNOW THE LOCATION OF THE EMERGENCY.

The first question you will be asked is the location of the emergency.  If you don't know the address, look for landmarks, cross street signs and buildings. Know the name of the city or county you are in. Knowing the location is vital to getting the appropriate police, fire or EMS units to respond.  The wireless 9-1-1 caller must be aware that the 9-1-1 center that answers the call may not be the 9-1-1 center that services the area that the wireless caller is calling from. 

9-1-1 PUBLIC SAFETY ANSWERING POINT

All wired landline telephones within the Village of Fox Point will be answered by the Bayside Communications Center.  If you are calling from a cellular telephone within the north shore, the majority of the time the call will be answered by the Bayside Communications Center; however, be prepared to provide a specific community name and location in the event that the call is answered by the Milwaukee County Sheriff.


If you have any questions about this information, or other safety or security concerns, call the police department, (414) 351-8911 and speak with an officer about crime prevention tips.